Agreement for software, services and website content
The following International Ecommerce Customer Agreement ("Agreement") is a contract between you and Marketa Vanickova ("International Ecommerce") and sets forth the terms on which International Ecommerce provides Modules (defined below) with additional services and ecommerce solution. This Agreement is effective when you click the acceptance button presented with these terms. If you are entering into this Agreement on behalf of an entity, such as the company you work for, by accepting this Agreement, you are representing and warranting that you have the legal authority to bind that entity. You hereby waive any applicable rights to require an original, non-electronic, signature or delivery or retention of non-electronic records, to the extent not prohibited under applicable law. IF YOU DISAGREE WITH ANY OF THE TERMS OF THIS AGREEMENT, YOU MAY NOT USE THE INTERNATIONAL ECOMMERCE WEBSITE.
"Content” means any information that may be generated or encountered through use of the International Ecommerce website, such as user interfaces, visual interfaces, trademarks, logos, data files, device characteristics, written text, software, graphics, photographs, images, sounds, artwork, messages and computer code, including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site.
"Module" means a product and service which is included to module that is purchased and ordered through the International Ecommerce website.
„International Ecommerce fixing services“ offer fix of notoriously known main bugs of main Opensource ecommerce as Magento, Opencart, Prestashop and WooCommerce for affordable price.
"Third-Party Service Provider” means a third party other than International Ecommerce that provides services.
„Shipping service“ is service for eshops or end customers for cheap shippping of parcels to the whole world.
"We," "us" or "our" means International Ecommerce website and the company.
"You", "your" or "user“ means you and/or the company or other legal entity for which you are accepting this Agreement.
"Your Information" is defined as any information you provide to International Ecommerce in any public area (including, without limitation, the International Ecommerce feedback area) or through any communication. You are solely responsible for Your Information, and we act as a passive conduit for your online distribution and publication of Your Information.
Licence for module it´s licence which can use only one client in his own store which was specified in order. Module is licenced not sold to you.
It´s prohibited to take module or any part of installed module bought from International Ecommerce website and resell him, modify or put to another website.
3. Payments, Taxes, and Refund Policy
You agree that you will pay for International Ecommerce fixing services or all modules and services included (as a installation service, money back insurance and antivirus check) you purchase through the International Ecommerce website. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ORDERED MODULES WITH ALL SERVICES WHICH ARE INCLUDED WITH A VALID PAYMENT METHOD.
Your total price will include the price of the Module plus any applicable tax; such tax is based on the bill-to address and the tax rate in effect at the time of bought the module.
Availible payment methods on International Ecommerce website:
- payment by credit card
- bankwire payment
International Ecommerce cover all installed modules by Money back insurance. If there will be detected any incompatibility with some other modules installed in your shop during the installation you are entitled to get refund for the module.
Delivery of modules and International Ecommerce fixing services is by electronic means. Modules including additional services are installing directly to you website. Time to delivery of modules from placed a paid order is 24 hours.
Shipping service – all parcel must be send to our address, our forwarding service with all necessary additional services is done (in case that parcel arrived till 15:00) at the latest in same day which we have received your parcel. Parcels recieved after 15:00 will be send next bussines day.
5. Product return
Customers which bought modules with additional service Money back insurance are eligible on refund for module for reasons like incompatibility with other module installed in your store.
Ecommerce solutions are delivered as digital content, by § 1837 (1) of the Civil code and is not possible to withdraw from the contract.
6. Your Use of the Site
6.1 Content. Except as expressly provided in this Agreement, no part of International Ecommerce website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without International´s Ecommerce express prior written consent.
6.2 Restricted Activities. You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the International Ecommerce or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the International Ecommerce or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the International Ecommerce website. International Ecommerce reserves the right to bar any such activity.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the International Ecommerce website or any systems or networks connected.
You may not use the International Ecommerce website or any Content for any purpose that is unlawful or prohibited by this Agreement, or to solicit the performance of any illegal activity or other activity, which infringes the rights of International Ecommerce or others.
7. Other terms and conditions
International Ecommerce may make changes to any products or services offered on the International Ecommerce website, or to the applicable prices for any such products or services, at any time, without notice. The materials on the International Ecommerce website with respect to products and services may be out of date, and International Ecommerce makes no commitment to update the materials on the International Ecommerce website with respect to such products and services.
You further agree that the International Ecommerce website, (including the Software, or any other part thereof) contains proprietary and confidential information that is protected by applicable laws.
9. Limitation of Liability
User agree that sell products are eshop components with additional services, International Ecommerce Fixes, or Ecommerce solutions for predominantly business purposes. International Ecommerce is not responsible for defects caused by installation of modules or International Ecommerce fix, nor for any subsequent defects that arise in the future when using these components.
10. Buyer's Personal Data Protection
The Seller undertakes to protect and process the Buyer's personal data in accordance with the applicable Czech and EU legislation in this respect.
The Seller furthermore undertakes to place on his website internationalecommerce.net an information document informing the Buyer about the acquisition, protection and processing of the Buyer's personal data.
The Buyer agrees to provide personal information for the execution of the order and purchase agreement.
The Seller agrees that the acquired personal data will be used by the Buyer exclusively for the execution of the order and conclusion of the purchase contract.
The consent for the processing of personal data may be revoked at any time by the Buyer.
11. Business Communication
In accordance with the General Data Protection Regulation (GDPR) i.p. International Ecommerce does not send any commercial communications to customers, prospective customers or registered users.
General Terms and Conditions
Internet portal International Ecommerce, Marketa Vanickova, with its registered office at Hejnicka 357, Raspenava, 46401, Company ID: 06729592, registered in the Trade Register.
(hereinafter referred to as the i.p. International Ecommerce“)
1) Introductory Provisions
a) Business Terms of International Ecommerce, with its registered office at Hejnicka 357, Raspenava, 46401, Company ID: 06729592, registered in the Business Register (hereinafter referred to as the "Seller") engaged in the sale of goods, regulate the contractual relationships, rights and obligations arising from the purchase contract concluded between the Seller and a physical person (hereinafter referred to as the "Buyer") through the Internet store owned by the Seller, in agreement with the valid legal regulations of the Czech Republic, particularly in accordance with the provisions of § 1751 par. 1 of Act No. 89/2012 Coll., The Civil Code, as amended. The International Ecommerce portal operated by the Seller is located at the online address: https://internationalecommerce.net website (hereinafter referred to as the "Internet portal"). An alternative dispute resolution-solution is also available through the online form at: https://webgate.ec.europa.eu/odr/.
b) The current Business Terms and Conditions do not apply to the conclusion of a purchase contract with a legal entity on the part of the Buyer or a person who enters an order in the course of his business or self-employment term.
c) As part of the sales contract concluded between the Seller and the Buyer, it is possible to negotiate alterations of the business terms and conditions which override the current business conditions.
d) The sales contract, business conditions and information text regarding the protection of personal data are maintained in the English language. Business terms and information regarding the protection of personal data are part of a sales contract concluded between the Buyer and the Seller.
e) The Seller has the possibility to modify, change or update the Terms and Conditions and the information text on the protection of personal data. These measures are in no way prejudiced by the rights and obligations that arose from the effect of the previous version of the Terms and Conditions and the information text regarding the protection of personal data. The above-mentioned texts are placed on the Seller's website and are always available to the Buyer.
2) Closing the Purchase Agreement
a) International Ecommerce operated by the vendor includes an offer of wide range of goods containing a description and the purchase price. Prices are quoted without VAT, export outside EU only. The above information is valid for the duration of the internet portal availability. International Ecommerce website also contains information on the cost of delivering goods.
b) The purchase agreement is concluded outside the tradesman's office through the Seller's website, where the Internet portal is located.
c) In cases a purchase agreement is concluded at an international level between the Seller and the Buyer, the Buyer acknowledges that he/she bears the expenses associated with any customs clearance or other charges governed by the laws of the particular state.
d) The purchase agreement is concluded on the Seller's website by means of an order form which the Buyer is provided with, after inserting the selected product into a virtual shopping cart. This form must be completed by the Buyer. In addition to providing information about the ordered goods, payment and delivery methods, the form also contains the Buyer’s contact information, required in order to complete the order.
e) Before sending the order, the Buyer has the right to check and, if necessary, to modify or edit the data which he has entered. The order is sent by pressing the "send" button, which can be found below the order summary form.
f) The order becomes binding for both the Seller and the Buyer when the Buyer sends an order via the order form and the Seller confirms the order. An acknowledgment of receipt and the processing of the order is sent to the Buyer via an e-mail message.
g) By sending the order form, the Buyer agrees to the Seller using e-mail to communicate and convey information to buyers.
3) Payment Terms
a) The Seller enables the Buyer to pay for the order, which also includes shipping costs, using several methods. The Buyer can decide which one of the offered variants is the most appropriate for him.
b) The payment methods which can be used to pay for the order through the Seller's internet shop include:
- Credit Cards
- bankwire payment
c) As soon as the price of the order including the cost of the transport is settled, the Seller shall issue a tax document to the Buyer.
d) Under the Sales Records Act, the Seller has the obligation of issuing a receipt to the Buyer. Simultaneously, he is required to register the received revenue with the tax administrator online or at latest within 48 hours in the event of a technical malfunctions.
4) Tax Liability
a) The prices of the goods are specified on the Seller's website as tax included.
b) Prices are as the goods are exported outside the EU VAT excluded.
5) Withdrawal from the Contract
a) Withdrawal from the contract is following the current legal regulations in force on the territory of the Czech Republic, mainly by selected provisions of the Civil Code.
b) The Buyer acknowledges that it is not possible to withdraw from the purchase agreement when the latter has been concluded with fully awareness of the fact that the selected goods were modified or otherwise altered according to the Buyer's requests.
c) In accordance with Section 1829 (1) of the Civil Code, the Buyer has the right to withdraw from the purchase contract within 14 days from the date of receipt of the goods. This right does not apply to the case referred to in Article 4 (b).
- A withdrawal from the sales contract can be sent to the Seller via electronic communication (by e-mail).
- Resignation can also be sent in written form to the Seller’s address mentioned in the introduction to these General Terms and Conditions.
d) If the Buyer withdraws from the purchase contract, the contract is canceled. The Buyer is therefore obliged to immediately return to the Seller the purchased goods.
- The items must be delivered to the Seller within 14 days of the date of withdrawal from the purchase contract.
- The Buyer takes note that in the event of withdrawal from the purchase contract, he/she will bear the expense of sending the goods to the Seller.
e) In case of withdrawal from the Buyer's contract, the Seller undertakes the obligation of refunding the Buyer.
- Funds will be returned to the Buyer in the same way they were delivered to the Seller.
- The Seller undertakes the obligation of returning the funds to the Buyer within 14 days from the date of delivery of the withdrawal from the purchase agreement, provided that goods is returned or provably delivered to the Seller by the Buyer.
- The Seller is not obliged to return the funds to the Buyer before the goods is returned or at least a proof in this respect is sent to the shipping company.
f) In the event of damage or defects occurring on the goods, the Seller is entitled to proportionally reduce the amount of money to be returned to the Buyer.
g) Similarly, the Seller is likewise entitled to withdraw from the sales contract as long as the Buyer has taken over the goods.
In the event of withdrawal from the sales contract by the Seller under (g), the latter is obligated to immediately return the funds received from the Buyer.
6) Delivery of goods
a) The Seller is obliged to deliver the goods to the address mentioned by the Buyer in the order form.
b) The Seller also offers international shipping on all available goods.
c) The Buyer has the obligation to accept the order at the destination stated in the order form.
d) If the Buyer fails to take over the goods, these will be returned to the Seller and subsequently re-delivered. The Buyer acknowledges that he or she is fully responsible for the cost of re-delivering the goods.
e) Upon receiving a shipment, the Buyer is required to check the integrity of the package and of its contents.
i. In the event that the Buyer identifies any damage to the packaging, he must immediately report this to the carrier.
ii. If the Buyer receives the shipment in a condition which indicates that an unauthorized intrusion may have occurred, he/she is not obliged to take over the delivery from the carrier.
7) Rights of Defective Performance
a) Rights and obligations of defective performance are governed by applicable consumer protection legislation.
b) The Seller is particularly responsible for the fact that the goods is free of any defects which could jeopardize the rights of the Buyer at the time of the dispatch of the delivery.
c) The Seller is also responsible for the fact that the delivered goods correspond to the condition stated in the tender as well as to the given description provided online.
8) Other Rights and Obligations
a) Under this provision, buyers acquire ownership rights to goods as soon as they reimburse the amount of money agreed in the purchase contract.
b) Any complaints regarding the delivery may be sent to the Seller via electronic communication (by e-mail). The Seller is thus obliged to send the Buyer information on the handling of his complaint, also via electronic communication (by e-mail).
c) The relevant institution for all out-of-court settlement of disputes arising from a concluded purchase agreement between the Seller and the Buyer is the Czech Trade Inspection with its registered office at Stepanska 567/15, 120 00 Praha 2, reachable through the Internet address: https://adr.coi.cz/
Order Cancellation Form - Template
If you wish to cancel your order, please fill out this form and send it to our address.
- Our Address: E-mail: email@example.com
- We hereby cancel the order to purchase the following goods (*) of these services:
- Customer Name
- Customer Address
- Customer Signature ( only for paper version)
(*) Delete as appropriate
9) Buyer's Personal Data Protection
a) The Seller undertakes to protect and process the Buyer's personal data in accordance with the applicable Czech and EU legislation in this respect.
b) The Seller furthermore undertakes to place on his website internationalecommerce.net an information document informing the Buyer about the acquisition, protection and processing of the Buyer's personal data.
c) The Buyer agrees to provide personal information for the execution of the order and purchase agreement.
d) The Seller agrees that the acquired personal data will be used by the Buyer exclusively for the execution of the order and conclusion of the purchase contract.
e) The consent for the processing of personal data may be revoked at any time by the Buyer.
10) Business Communication
a) In accordance with the General Data Protection Regulation (GDPR) i.p. International Ecommerce does not send any commercial communications to customers, prospective customers or registered users.
11) Final Provisions of GTC
a) In the event of a situation not covered by the current General Terms and Conditions, International Ecommerce will operate modifications and its solution is governed by the valid legal regulations of the EU.
b) If the purchase contract is concluded at an international level, the Buyer acknowledges that under these circumstances the conclusion of the purchase contract, withdrawal from the purchase contract, etc., shall be settled according to the valid legal regulations of the EU.
c) The Seller agrees to make publicly available the current version of the General Terms and Conditions and the Information Text for the Protection and Processing of Personal Data on the website internationalecommerce.net.
12) Limitation of Liability
12.1 Under these conditions, no regulation excludes or limits our liability for death or injury due to our negligence.
12.2 Under Rule 12.1, we cannot be held liable for any consequential (indirect), special or criminal loss, damage, cost or expense, namely loss of data caused by the product, loss of profit, loss of income; waste of time or leisure time.
12.3 We cannot be held responsible for damages caused by improper installation or installation of the product that are caused by not carrying out the given instructions, neglect of maintenance or misuse.
12.4 We accept liability only for goods that are manifestly defective due to our negligence. Our liability is excluded if the damage is caused by a third person, such as the manufacturer of the goods supplied, and may be preferentially demanded by him or his insurer.
12.5 We will not be held responsible for any failure to perform any of our duties caused by special emergency situations ( natural catastrophe, natural disaster, strike). Our total liability will not exceed 100% of the price payable for the goods delivered due to one or more events (except for death or injury of persons, see 12.1).
All shipments are insured. In the event of a loss of the shipment caused by the carrier, you will be given a new shipment based on your order, on an available delivery date, with no additional charge.
We offer free and insured delivery worldwide.
If you use PayPal payment or card payment, no additional fees will be charged.
For deliveries to any country in the world, it usually takes 3-5 business days.
These Terms and Conditions become effective on 17.1.2019
On 17.1.2019 in Raspenava